Effective Date: 20/03/2026
This Privacy Policy explains how ggcrate.org (the “Platform”, “Website”, “we”, “us”, or “our”) collects, uses, stores, and safeguards personal data when you interact with our services, including buying, selling, and transferring virtual in-game items.
By accessing or using the Platform, you acknowledge and agree that your personal information will be processed in accordance with this Policy.
1. DATA CONTROLLER
The organization responsible for handling your personal data is:
AR NORDLINE LTD
- Company No. 17013884
- Registered in England and Wales
- Address: 123 Disraeli Rd, London, United Kingdom, SW15 2DZ
- Email: info@ggcrate.org
2. INFORMATION WE COLLECT
Depending on your interaction with the Platform, we may collect the following types of data:
Identity Information
- Name, email address, billing details
Transaction Records
- Orders, purchase history, confirmations
Payment Details
- Processed securely via third-party providers (we do not store full card information)
Gaming Account Information
- Steam username, trade link, delivery status
Technical Information
- IP address, browser type, device details, cookie data
Support Communications
- Messages sent to customer support or inquiries
Verification Data
- Documents or information required for identity checks (e.g., KYC/AML compliance)
3. HOW WE COLLECT DATA
We gather information through several channels:
- Directly from you – when you create an account, place orders, or contact support
- Automatically – via cookies and similar tracking technologies when you browse the Website
- From third parties – such as payment processors and fraud prevention services
4. PURPOSE OF DATA USE
Your personal data may be used for the following purposes:
- To process transactions and deliver digital items (e.g., via Steam)
- To communicate regarding orders, updates, or support inquiries
- To operate, maintain, and improve the Platform
- To detect and prevent fraud, abuse, or unauthorized use
- To meet legal and regulatory obligations (such as AML, tax, and accounting requirements)
- To enforce our Terms and Conditions
We process your data only where a lawful basis exists, including contractual necessity, legal obligations, or legitimate interests.
5. DATA SHARING
We may share your information with:
- Payment providers, banks, and card networks – for transaction processing and fraud prevention
- Service providers – such as hosting, analytics, and customer support tools
- External platforms – e.g., Steam/Valve, for item delivery
- Authorities, regulators, or legal advisors – where required by law
We do not sell or commercially distribute your personal data.
All payment information is handled by authorized third-party providers; we do not store full card details.
6. COMMUNICATIONS
We may use your contact information to send:
- Order confirmations and receipts
- Important service notifications, including security-related messages
- Marketing communications, only where you have provided consent
You may opt out of marketing emails at any time. Essential service communications may still be sent when necessary.
7. COOKIES
We use cookies and similar technologies to:
- Ensure the Website functions properly
- Store user preferences
- Analyze usage and performance
- Support marketing and analytics
You can control cookie settings through your browser. Disabling cookies may limit certain features of the Platform.
8. DATA RETENTION
We retain personal data only for as long as necessary:
- Support-related data – as long as needed to resolve issues
- KYC/AML records – typically at least 5 years (or longer if legally required)
- Transaction records – up to 6 years for accounting and compliance
- Cookies – based on their duration or until manually deleted
9. YOUR RIGHTS
Under applicable data protection laws (including UK GDPR), you have the right to:
- Access your personal data
- Request corrections or deletion
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent where applicable
- Submit a complaint to a supervisory authority
To exercise your rights, contact: info@ggcrate.org
Age Restriction: Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors.
You may also contact the UK Information Commissioner’s Office (ICO).
10. POLICY UPDATES
We may revise this Privacy Policy from time to time.
Any updates will be posted on this page along with a new effective date.
Continued use of the Platform indicates acceptance of the updated Policy.
11. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and processed in countries outside the UK or EEA (for example, by payment providers or financial institutions).
Where this occurs, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent legal protections.
12. SECURITY
We apply technical and organizational measures to protect your data, including:
- Encryption technologies
- Restricted access controls
- Monitoring systems and fraud detection
However, no system can guarantee complete security. You are responsible for keeping your account credentials secure.
Certain transactions may involve automated decision-making by financial institutions. Where applicable, you may request a manual review.
CONTACT INFORMATION
AR NORDLINE LTD
123 Disraeli Rd
London, United Kingdom, SW15 2DZ
Email: info@ggcrate.org
We aim to respond to all inquiries within a reasonable timeframe.